mobile logo phone icon mail icon menu icon click to expand

What is Go Port Canaveral?

Go Port Canaveral is the largest destination management company in Florida for pre and post cruise travel services. We specialize in designing affordable hotel and transportation packages to conveniently complement any Port Canaveral cruise. We partner with hotels, transportation companies and over 3,000 travel agents within the United States and Canada who use our services to enhance their clients' travel experience.

Is Go Port Canaveral a subsidiary of the hotel?

No. Go Port Canaveral is an independently-owned destination management company. We partner with hotels and transportation companies in the Port Canaveral, Cocoa Beach, Cocoa, Merrit Island, Orlando, Melbourne, and Sanford areas to provide accomodations and transportation to meet the unique needs of cruise travelers at an affordable cost.

How can Go Port Canaveral offer Snooze & Cruise packages at a lower cost than the hotels?

Volume purchasing power. The high volume of sales Go Port Canaveral is able to produce creates an attractive business arrangement for both the hotel and transportation companies we partner with. This arrangement allows our partners to focus on doing what they do best - providing hospitality, accommodations and transportation - while we take care of the other details surrounding your cruise vacation.

Are there any additional costs associated with Go Port Canaveral packages?

When cruisers purchase a Go Port Canaveral package, they can be confident that there won't be any surprise additional charges. The final purchase price at check-out not only includes hotel accommodations and transportation to and from your destination, but also taxes, tolls, and port fees. Some hotel packages even include breakfast. Gratuities are appreciated by the shuttle drivers but are at the sole discretion of the client.

What is Go Port Canaveral's Shared Shuttle service?

Our Shared Shuttle service is Go Port Canaveral's most popular and affordable transportation option. When booking this service, you'll share a ride with other fellow cruisers to lessen the cost of the journey. Additional pick-ups or drop-offs may be made along the way as we efficiently transport guests to their destinations.

What is Go Port Canaveral's cancellation policy?

100% Refundable Packages: Packages can be cancelled for a 100% refund up to (3) days after the date of purchase provided the date of purchase is more than (3) days prior to the date of arrival.

70% Refundable Packages: Packages can be cancelled for a 70% refund after (3) days from the date of purchase provided the cancellation date is more than (3) days prior to the date of arrival.

Non-Refundable Packages: Packages cancelled less than (3) days prior to the date of arrival are non-refundable.

Change Fees: Changes are complimentary up to (3) days after the date of purchase. Changes that increase the package price are exempt from change fees. Changes made after (3) days from the date of purchase will incur a $50 change fee each time a modification is made to the package. Changes must be made at least (3) days prior to the date of arrival.

We only accept changes/ cancellations via phone at (855) 755-4637 from 9 AM - 9 PM EST seven days a week. Refunds can take 7-10 days to process.

What is the shuttle pick-up time at Port Canaveral when cruise ships return?

Orlando Airport: Go Port Canaveral's shared shuttles to Orlando Airport run continuously from debarkation until 10 AM and fill up on a first come, first serve basis. These shuttles will not depart the port until they are filled.

** Cruisers with a flight departure before 1 PM are required to self-debark and hop on an early shuttle to ensure they arrive at the airport with ample time to make their flight.

Titusville: Our Titusville Shuttle departs Port Canaveral promptly at 8 AM and 9:30 AM. Be sure to check in with your Greeter at least 15 minutes prior to your selected departure time.

** Cruisers heading to Titusville are required to self-debark to ensure they do not miss their scheduled shuttle time.

Sanford: Our Sanford Airport Shuttle departs Port Canaveral promptly at 9am.

** Cruisers heading to Sanford are required to self-debark to ensure they do not miss their schedules shuttle time.

What is the Orlando Airport pick-up procedure for cruisers staying at a Port Canaveral area hotel?

Cruisers staying at a Port Canaveral area hotel should notify their transportation provider of arrival after claiming their baggage. Proper contact information is provided in your Welcome Package E-mail. The pick-up location is in Terminal A, Space 27 at Level 1, Ground Transportation.

Prearranged pick-up times are at 9 AM, 11 AM, 1 PM, 3 PM, 5 PM, or 7 PM.

What is the Orlando Airport pick-up procedure for cruisers staying at an Orlando area hotel?

Cruisers staying at an Orlando area hotel should notify the hotel of their arrival after claiming their baggage. Proper contact information is provided in your Welcome Package E-mail. It normally takes about 5-15 minutes for a hotel shuttle to arrive at the airport.

What is the Orlando Airport pick-up procedure for cruisers utilizing day-of-cruise direct tranportation to Port Canaveral.

Cruisers utilizing day-of-cruise transportation should proceed to Terminal A, Space 29 at Level 1 Ground Transportation after claiming their baggage. Go Port Canaveral greeters easiliy spotted in red shirts will seat you on the next available shuttle to Port Canaveral. Shuttles are continuously boarding and departing the Orlando Airport from 10 AM to 1 PM.

What is the shuttle pick-up time at hotels for transportation to Port Canaveral cruise ship terminals?

Go Port Canaveral Transportation offers a variety of scheduled hotel pick-up times. All pick-up times are clearly outlined for each hotel during the checkout process.

Do I need to include an infant/ child when counting the number of people in my party for a hotel package?

Yes. Every person regardless of age should be accounted for in your party.

Do I need to purchase a seat on the Go Port Canaveral shuttle for an infant/ child?

Yes. If you are traveling with an infant/ child, you much purchase a seat for them on the shuttle regardless of whether they will be sitting on the lap of an adult.